PRIVACY POLICY

Applying or sending a contact message does not subscribe you to promotional emails. If we offer a separate marketing signup, it is optional and can be withdrawn using the email’s unsubscribe link or by contacting us. Necessary messages about your inquiry, agreement, payment, or appointment may still be sent. No marketing signup is currently included in these application and contact forms.

Website, form, and email providers

Wix hosts this website and stores native form submissions. Authorized site administrators can review them in the Wix dashboard. Wix automations send business notifications to our Gmail inbox, so relevant application or inquiry details are also processed by Wix’s email systems and Google/Gmail. Google reCAPTCHA helps protect forms against spam. Some site fonts, scripts, or media are delivered by Wix and content-delivery providers, including jsDelivr; requests can disclose technical information such as your IP address and browser details. Providers process data needed to supply their services. See Wix’s privacy policy at wix.com/about/privacy, Google’s at policies.google.com/privacy, and jsDelivr’s at jsdelivr.com/terms/privacy-policy-jsdelivr-net.

Coaching and payment providers

If you become a client, WhatsApp is used for agreed messaging. Meeting, recording-storage, scheduling, course, and payment providers are identified before they are used for your enrollment. No future app, AI transcription service, financing provider, or meeting subscription is assumed to be active simply because it is being considered. Payment credentials are entered only into the selected secure payment provider, not sent to us through ordinary forms or messages. We receive the transaction information needed to administer your purchase.

Other disclosures

We may share necessary information with service providers, professional advisers, or authorities where lawfully required or reasonably necessary to protect rights, resolve an actual legal claim, or address a security incident. Client recordings are not posted in a community feed or made available to other clients. We do not offer application answers or private coaching recordings for sale.

Retention of recordings

We delete session recordings from our controlled active storage within 30 days after the program ends or is terminated earlier. You may request your own recordings during the program or retention period. Copies you download are under your control. If an actual complaint, dispute, legal claim, or legal requirement makes retention necessary, we preserve only relevant material to the extent lawful, document why, restrict access and use, review continued need, and delete it when that need ends. This is not indefinite retention of all recordings for hypothetical disputes. Any provider backup lifecycle is addressed in the recording arrangements before enrollment; inaccessible routine backups are not used to keep recordings available for ordinary coaching.

Other records and security

We keep other information only as long as reasonably needed for an active inquiry, the coaching relationship, required business records, security, or actual disputes. We consider the purpose, sensitivity, applicable legal duties, and whether continued identification is necessary, then delete or de-identify information no longer needed. Access to private records is limited to authorized people and necessary providers. No online service can promise absolute security.

Your choices and rights

You may decline optional fields and request access, correction, or deletion by emailing us. We may request proportionate information to verify ownership of the records, without unnecessary sensitive documents. Depending on applicable law, you may also have rights to portability, restriction, objection, withdrawal of consent, or a complaint to your data-protection authority. We respond within applicable legal deadlines and explain any lawful limits on deletion. Withdrawing consent stops further consent-based use; it does not undo earlier lawful processing or automatically remove an actual legal retention duty. Recording stops when consent is withdrawn. Continued service and cancellation are handled under the agreement and applicable law.